Who we are

Discobi runs Discobi, a Discord bot with a web dashboard, and is responsible for the data described here. Contact details are at the end of this page.

Summary

We store only what a feature needs to work, such as your server's settings and moderation records.
We never store card numbers or crypto wallet keys. Payments are handled by Polar and NOWPayments.
Message content is read to run features you turn on, and is not stored unless a feature needs it (for example ticket transcripts).
You can ask us to delete your data, or your server's data, from the Support page.
We do not sell your data and we do not show ads.

What we store

Server configuration

Data	Example	Why we need it
Server details	Server id, name, icon, member count	To run the bot in your server and show it in the dashboard
Channels and roles	Names, ids and order	So you can pick them in the dashboard and the bot can use them
Module settings	Which modules are on and how they are set up	To behave the way you configured it
Content you create	Embeds, commands, role menus, forms, scheduled messages	To send and run them

Activity and moderation records

Data	Example	Why we need it
Moderation cases	Warnings, timeouts, bans, notes and the reason	Moderation history for your team
Levels and statistics	XP, level, message and voice counts, invite counts	Leveling, leaderboards and invite tracking
Audit and log records	Who changed what in the dashboard or by command	Security and accountability
Analytics	Member and online counts over time, activity per channel	Server insights
AI review queue	A short excerpt of a flagged message (only if AI moderation is on)	So your moderators can review what was flagged

Tickets and forms

Data	Example	Why we need it
Tickets	Opener, category, subject, status	Support workflow
Transcripts	Messages in a closed ticket	A record staff can read later
Form answers	What a member typed into an application	Review by your staff

Subscription and billing

Data	Example	Why we need it
Customer and payment ids	Polar customer id, NOWPayments invoice id	To match a payment to a server and handle refunds
Plan and period	Pro until a date, source (card or crypto)	To switch Pro on and off correctly
Amounts and status	Price, currency, paid or pending	Records and support

Logging in with Discord

We ask Discord for your username, avatar, email and the list of servers you are in (the scopes identify, email and guilds).
We use the server list once per login to show you the servers you can manage, and keep only servers where you have Manage Server or Administrator.
The access token Discord gives us is used for that request and then dropped. We do not store it.

Legal basis

To provide the service you asked for (contract).
To keep it secure and prevent abuse (legitimate interests).
To meet legal duties, such as tax and payment records.
Your consent for optional analytics on this website.

What we don't store

Card numbers, bank details or crypto wallet keys.
Your Discord password or login token.
Direct messages between you and other people.
The text of ordinary messages in your server, unless a feature you enabled records it (ticket transcripts, a flagged excerpt for review, or logs you chose to keep).

How we use it

We use data to run the features you enable, to secure the service and prevent abuse, to give support, to bill correctly and to improve reliability. We do not sell personal data and we do not use it for advertising.

Services we rely on

We share data only with the providers needed to run Discobi:

Supabase for the database and sign in.
Our hosting provider to run the website, dashboard and bot.
Polar for card payments and NOWPayments for crypto payments.
Sentry for error monitoring.
Cloudflare Turnstile to protect forms from abuse.
Anthropic, only for servers that turn on AI moderation, which sends the flagged message text for classification.
Our analytics provider, only if you accept analytics cookies.

Keeping and deleting data

When the bot is removed from a server, we mark the server's data for deletion and remove it after a short delay.
You can request deletion of your own data, or of your server's data, from the Support page at any time.
Short-lived technical data (rate limit counters, delivered events, webhook records) is cleared automatically.

Data	Free	Pro
Moderation cases	30 days	Kept until you delete them
Audit log	7 days	90 days
Analytics history	30 days	365 days
Ticket transcripts	As set by your plan	As set by your plan
Billing records	As required by law	As required by law

Security

We use encryption in transit, row level security so each server's data is only reachable by its managers, least-privilege credentials, rate limiting and audit logs. Secrets live in the server environment, never in the browser or in our code. No system is perfectly secure, so we also limit what we collect in the first place.

Your choices and rights

You can access, export, correct and delete your data, and object to or restrict processing, subject to the law that applies to you. Use the data request form on the Support page, or email us. You can turn analytics cookies off at any time. If you are not happy with our answer you can complain to your local data protection authority.

This website

The website uses essential storage for your theme and cookie choice. Optional analytics load only after you opt in. See the Cookie Policy for the details.

Children

Discobi is not intended for children under Discord's minimum age, and we do not knowingly collect their data.

Changes to this policy

We post updates here with a new date, and tell you in the dashboard or by email when a change is material.

Contact

Privacy questions and requests:

Email: support@discobi.xyz
Discord: Join the support server